CHOR (Caring Hearts of Rochester NY, LLC) is LICENSED HOME CARE SERVICES AGENCY in the State of New York. This license allows us to provide:
- Nursing Services
- Home Maker Services
- House Keeping Services
- Personal Care Aide Services
- Home Health Aid Services
For those who require medical care or a higher level of care than Companion Care, we can provide assistance with Activities of Daily Living (ADLs), which are; Dressing, Eating, Ambulation, Toileting and Personal Hygiene. In NYS this level of care is often referred to as “Hands-On Care” and is provided by a state certified Home Health Aide (HHA) or a Personal Care Aide (PCA) under the supervision of a Registered Nurse.
In addition to Home Health and Personal Care Aides, we offer Nursing Services that are provided by Licensed Practical Nurses (LPN) and Registered Nurses (RN).
We offer care services as directed by a Licensed Physician or other Medical Practitioners as well as consumer directed care. Upon learning that care is needed, our RN will conduct a thorough assessment of the client/patient’s condition to confirm our ability to provide services.
From this assessment, along with family and medical input, the RN develops a customized Plan of Care. The Plan of Care (POC) is then implemented by one of our state Certified Aides, an LPN or an RN, depending upon the level of care needed. Throughout the process, the RN will provide supervisory visits and update the Plan of Care reflecting changes in the client’s condition or needs in the POC.
At all times we have an RN on-call, 24 hours a day, 7 days a week should the need arise for an unscheduled visit.
Nursing services include but are not limited to Assessment and Evaluation, Direct Care Services, Education, Health Guidance and Consultation. Please contact us for more information about the Nursing Services we can provide.
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5 out of 5 - by Ralph P. on Aug 23, 2016
Grandma’s caregiver brings so much joy to her life. She enjoys the conversation and the time they spend together. She has helped Grandma continue to be independent and allowed me to feel secure in knowing that she is well cared for. Without Katie, Grandma’s quality of life and level of joy would be much less.
5 out of 5 - by Cindy W. on Mar 08, 2016
I have been working with Caring Hearts of Rochester for three and a half years. I am so very grateful for the wonderful care they provide to my mom. I live out of state and used to worry about mom all day long. I no longer worry about mom, ever! I visit quite frequently and enjoy the conversation & companionship of the caregivers. Mom’s caregivers see her daily and they help her with everything from cooking and cleaning to bathing and shopping. They are kind, compassionate, loving and have truly become family to mom and me. We thank God for our truly perfect situation and we thank Caring Hearts of Rochester for providing me with peace of mind and mom exceptional care. I appreciate your kindness very much. Thank you, thank you thank you!
5 out of 5 - by Bud L. on Mar 11, 2016
My mother doesn’t live nearby so I wanted someone to be with her a few days a week while I was at work. I have peace of mind knowing a responsible and kind caregiver is with her when I can’t be. Thank you very much for your wonderful care of mom.
5 out of 5 - by Shelley P. on Mar 04, 2016
Thank you for sending the most wonderful caregiver to me. She has truly brightened my life and I enjoy her very much. I love all of our fun outings we share together. Thank you for everything you do!
5 out of 5 - by Bill J. on Mar 11, 2016
I am very pleased that I chose Caring Hearts of Rochester for my father. They are truly committed to their care and the high integrity of their staff completely puts me at ease. I don’t worry about dad like I used to because I know that he is taken great care of each day. I am so thankful for your services and the two caregivers that see him during the week.
5 out of 5 - by Marilyn C. on Mar 04, 2016
When my husband returned home from the hospital, you met us with the caregiver at our home to ensure everything went smoothly. This personal introduction to our caregiver brought about an easy relationship for all of us. Since then we have really become close to her and we appreciate all that she does for our family. We continue to recommend Caring Hearts to close friends and relatives requiring assistance. Thank you!
5 out of 5 - by Ryan R. on Mar 10, 2016
We cannot thank you enough for the care you provided to mother. You have truly become family to us. We are very grateful she was able to carry out her wish to remain and pass in her home. Thank you very much for your kind and loving support.